Best Buy Geek Squad Columbus Ohio May 2026

Manager Darla is highly praised; fast "minutes-long" fixes reported. 3.6 / 5 (est.) 4.1 / 5

Best Buy's Geek Squad services in Columbus, Ohio, generally receive moderate to positive feedback, though experiences vary significantly by location and specific service needed. Customer sentiment often highlights but frequent frustrations with phone support and long wait times . Local Geek Squad Locations & Ratings Geek Squad Rating Store Rating Notable Highlights Morse Road (Easton Area) 3.3 / 5 4.1 / 5 best buy geek squad columbus ohio

The "My Best Buy Total" (formerly Total Tech) plan is often described as "worth every penny" for those with multiple devices, frequently saving more than its annual cost. Manager Darla is highly praised; fast "minutes-long" fixes

Chain providing repair services for a variety of tech devices, including computers, phones, and televisions. Local Geek Squad Locations & Ratings Geek Squad

Mixed; some reports of unhelpful staff but specific praise for "Mustafa" in computers. 3.6 / 5 — Rated as average; similar to other regional centers. ⚡ Key Customer Insights The Pros: What Works Well

Chain retailer with a large array of brand-name electronics, computers, appliances & more. Best Buy in Columbus, OH - 1375 Polaris Pkwy

Technicians like Darla ( Morse Rd ) and Bryan (Polaris) are frequently cited for going "above and beyond" to fix complex issues or advocate for customers during warranty claims.