: A common complaint among reviewers is long wait times for floor assistance. Some visitors reported waiting over 25–30 minutes for help in departments like laptops or cameras.
: Many shoppers praise the store for its curbside and in-store pickup efficiency, noting that online pre-orders are handled well. Some customers specifically highlighted helpful individuals, like a staff member named Saniya who was noted for being polite and friendly during a camera purchase. best buy geneva il hours
Customer feedback for the Geneva location is polarizing, with a notable divide between service quality for simple transactions versus complex technical assistance. : A common complaint among reviewers is long