Does Zales Buy Used Jewelry -

You may notice a section on the Zales website . While Zales sells these refurbished items at a discount, they generally do not buy these pieces directly from customers in-store for cash. Most of their pre-owned inventory comes from their trade-in programs or corporate liquidations. Where Else Can You Sell?

Does Zales Buy Used Jewelry? Your Guide to Selling and Trading In

They accept gold (10K, 14K, 18K, 22K, and 24K) and all platinum items, even if they are broken or damaged.

If you have a diamond ring or high-value designer piece that doesn't fit the Zales Gold Exchange (because they won't pay for the stones), you might get a better deal elsewhere:

Zales offers a dedicated online program called the that allows you to sell unwanted gold and platinum jewelry directly to them.

They do not pay for diamonds or gemstones. In fact, you are required to remove all stones before sending your items in; Zales will not compensate you for them or return them if they are still set in the metal.

Whether you want to clear out old gold or upgrade your engagement ring, here is exactly how you can sell or trade your used jewelry at Zales. 1. Zales Gold Exchange (For Cash)

You request a "Gold Exchange Packet" online, ship your items via a prepaid and insured UPS envelope, and receive a check once they assess the metal's weight and purity. 2. The Diamond Trade-In Program (For Upgrades)