Forever 21 Buy Online Return In Store -
As of April 2026, . All items bought through the Forever 21 website or mobile app must be returned via mail through their online portal. Return Process for Online Orders
Enter your order number and email address in the portal.
To return an online order, you must use the official Forever 21 Returns Center : forever 21 buy online return in store
Retail stores cannot accept returns for international orders placed through Global-e. Help | Return Policy - Forever 21
Returned items must be unwashed, unworn, and undamaged with all original tags attached. As of April 2026,
Items must be sent back within 30 days of receipt to qualify for a refund.
Refunds are issued to the original payment method and typically take 2–3 weeks to process after the warehouse receives the items. Important Limitations To return an online order, you must use
Direct exchanges are not offered. If you need a different size or color, you must return the original item for a refund and place a new order.