: Accurately recognizing how you and those around you are feeling.
The core of the book is built around a practical designed to help managers move beyond a purely logical (or "Spock-like") approach to leadership: 1. Identifying Emotions (Read People) The Emotionally Intelligent Manager: How to Dev...
: Generating or "matching" an emotion to the task at hand. : Accurately recognizing how you and those around
: Knowing where emotions come from and how they change over time. : Knowing where emotions come from and how
: Noticing subtle facial expressions, body language, and tone of voice to understand the real mood of a meeting or a team member. 2. Using Emotions (Get in the Mood)
: Deciding when to act on a feeling and when to let it pass so you can make balanced decisions that reflect both hard facts and human impact.