Understanding - Consumer Behaviour
Multiple layers of influence shape every choice a consumer makes:
The actual conversion or "buying" moment.
Understanding consumer behavior is the study of how individuals, groups, or organizations select, purchase, use, and dispose of goods and services to satisfy their needs and desires. It is a complex blend of that explains why we often buy things we don't need simply because they make us feel good. 🧠 The Psychology of "Why" Understanding Consumer Behaviour
Low involvement but significant brand switching (e.g., snacks). 🌍 Factors That Pull the Strings
People might feel happier with a complimentary $200 ticket than a $100 one, even if the utility is the same. Multiple layers of influence shape every choice a
Researching solutions via the internet, friends, or ads.
Many purchases are made to boost social status or soothe negative emotions rather than to fulfill a functional need. 🛣️ The 5-Step Decision Journey 🧠 The Psychology of "Why" Low involvement but
Comparing features, price, and ease of use.