Best Buy Customer Service Chat May 2026

Dedicated support for business account managers is typically available Monday–Friday, 9 a.m.–5 p.m. CT . How to Access the Chat Feature

Select the category that matches your issue (e.g., "Orders & Purchases" or "Product Repair & Support"). best buy customer service chat

Best for order status, price match requests, shipping issues, and return/exchange inquiries. Dedicated support for business account managers is typically

Available 24/7/365 for technical troubleshooting, virus removal, and device setup. You can access this via the Geek Squad Support page . price match requests

Look for the button. If the option isn't visible, it may be outside of live agent hours for that specific department, or all agents may be busy. Hours of Availability Best Buy Support & Customer Service